Troubleshooting for XenLock Pro

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TroubleShooting

Troubleshooting for XenLock Pro

Possible causes and remedies: • The Internet connection may be disconnected or unstable. (In this case, LED on XenBridge flashes blue) Please try fixing the network. • The cloud icon does not display in the app. (In this case, the icon may display Bluetooth or flashing Bluetooth.) Please tap the icon and try again. • AC power connected to XenBridge may be lost. Please check the power outlet used by XenBridge. • XenBridge may not be responding. You can unplug and plug back in the XenBridge to try again.

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